The preparation of Products are carried out in Homemade Bazaar only after the customer placing the order and received the payment.
Cancellation is not allowed after shipment of products.
Requests of cancellation received later than 1 business day after order placement and before shipping will be considered only return of 50% of Payment.
All food products are non – returnable.
In case of receipt of damaged goods, please report the same to our Customer Service team by email within 24 hours from the date of receipt. The request will, however, be entertained once the merchant has checked and determined the same at his own end.
In case if you feel the product quality is not giving you satisfaction, you must bring it to the notice of our customer service team by email within 3 days from the date of receipt the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
To request a refund(if all the conditions satisfy), simply send email to our Customer Service Team with your purchase details, payment details and other details as required. We take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds are being processed within 15 working days period from the date on which all the required details received by the Customer Service Team